Coinbase CEO apologizes for multi-hour outage, pledges tier 1 support

After yet another technical issue, this time with Solana, Coinbase’s CEO apologized and pledged to scale the infrastructure and provide “tier 1” support for periods of high demand.

Coinbase CEO Brian Armstrong apologized for the Solana delays caused by exchange infrastructure issues, which left users facing canceled or slow transactions.

In a job on For users who suffered losses or missed the hype due to hours-long disruptions when depositing or withdrawing from Solana (GROUND), Armstrong apologized for the trouble.

“We have sorted the Solana backlog and transactions should be generated quickly again. If your transaction was canceled, you can try it again now – sorry for the problem.

Brian Armstrong

He admitted that Coinbase needs to do better when it comes to supporting Solana, saying “it’s clear we need to step up our game on Solana, scale our infrastructure and provide native support for cases of “common uses such as DEX/memecoin trading”. Armstrong also promised to provide Solana with the same high-level support as Bitcoin (BTC), Ethereum (ETH), and Base, although he didn’t go into detail.

The crypto community remains skeptical. A user, @PAGANDWOLF, underlines that the stock market “has had many years to resolve these issues, including issues related to recent bull markets when volume is high.” The last incidentlinked to Solana’s renewed activity, seems to have overwhelmed the platform’s systems.

Armstrong noted that increased traffic is a good thing for Solana, but admitted that the exchange needs to handle it better. “Increased activity is great for the ecosystem (and these are high-quality issues), but we need to better serve our customers during periods of high demand,” he said.